Shipping policy
Order processing
Orders are generally processed and shipped within 1–3 business days.
Shipping
Beniya ships orders via PostNL or a comparable carrier.
All shipments are delivered with track and trace so you can follow your order.
Shipping costs
Shipping within the Netherlands is free.
International shipping
Beniya ships worldwide.
For international orders, customs fees, import duties or VAT may apply. These costs are the responsibility of the recipient.
Pre-orders
For products offered as pre-orders, the expected delivery week is an indication.
Our products are handcrafted in Indonesia and transported by sea freight. As a result, delivery times may vary.
Delays
Beniya is not responsible for delays caused by:
- carriers
- customs procedures
- international transport conditions
- other circumstances beyond the control of Beniya